Over the past few years, cyber plunderers have gravitated to ransomware to fleece unsuspecting individuals and businesses. Ransomware is a type of malware that restricts access to a computer, typically using encryption, allowing attackers to demand payment to unlock it. There is a wide variety of ransomware proliferating today, and it is constantly evolving, making it difficult to stay ahead of.

Microcomputer Consulting Group (MCG), an IT service provider based in Manhattan, NY, has been in business for over 30 years, so they’ve seen a bit of everything, including ransomware attacks. Ken Goldberg, President and owner of MCG, has helped a number of clients recover following these attacks recently, including Consolidated Carpet, a flooring company with offices in Manhattan and New Jersey. Lucky for them Consolidated Carpeting, MCG had the experience and technology in place to bring them back online fast.

When the virus was transmitted to Consolidated Carpet through an email attachment, things got messy. The virus spread from the employee’s workstation to the servers, crippling their businesses and restricting access to various files.

However, MCG quickly tracked the virus back to the initial machine and reverted to a backup prior to when the infection occurred. MCG successfully restored 1TB of data and Consolidated Carpet suffered minimal data loss and downtime.

According to Goldberg, education is essential when dealing with ransomware. While having antivirus software and a business continuity and disaster recovery (BCDR) are imperative, education is equally important. Employees must have the ability to recognize suspicious and dangerous emails, and understand the ramifications involved when this threat hits a system.

“Datto is a lifesaver. Other solutions are much more difficult to work with. Datto is simple and effective. This allows us to protect customers in numerous ways,” said Goldberg.