Google Docs users were unable to access their files earlier Wednesday due to an outage. Users were hit with a 502 error message, stating “the server encountered a temporary error and could not complete your request. Please try again in 30 seconds.”
According to the G Suite Status Dashboard, the outage was first reported at 3:48 PM ET and resolved by 5:10 PM ET. Google hasn’t revealed the total number of affected users or the cause of the outage.
Recently, Google Drive users experienced a service disruption when a bug locked users out of their files citing a Terms of Service violation. In both cases, this is a good reminder that your SaaS files aren’t totally protected from bugs in the applications, human error, and ransomware Instead, the only way to guarantee your SaaS data is protected and accessible is with a third-party backup solution like Datto SaaS Protection. Learn more today!