CMG Computing Services has been serving small businesses in North Bay, Ontario since 1984. As a full service managed service provider (MSP), CMG operates as the remote IT department for their clients from an array of verticals including, healthcare, manufacturing, finance, and automotive. While their clients may be very diverse, each faces a common threat when it comes to data security: ransomware.
Recently, CMG’s largest customer, an accounting firm, had a run in with ransomware during the worst possible time: tax season. Before the attack, CMG had moved the firm over from tape backup to the Datto SIRIS, a total data protection platform designed to deliver fast, automated backups and quick recovery times. Chris Guertin, owner of CMG, described a seamless transition over to the SIRIS and was able to back up all eight servers.
As it turned out, Guertin had done so in the knick of time. When an employee clicked a link on a social media platform, suspicious activity began to occur, as users were locked out of their files. The ransomware virus did not trigger the firewall in place, and the virus began encrypting all shared files on the accounting firm’s servers.
To learn more about how Datto and CMG protected the firm from disaster, check out the full success story.