Aug 30, 2019
Datto DRT Deploying to Assist with Hurricane Dorian
9/3/2019 UPDATE: We are suspending any immediate deployment of the DRT and reverting to normal standby.
As Hurricane Dorian continues to gather strength and approach landfall, it’s imperative to take precautions to protect your family and business.
Hurricane watches have been issued for the northwestern Bahamas, where Dorian is expected to hit Sunday as a Category 3 storm, the National Hurricane Center said. It is then forecast to roar toward the US mainland Monday evening into Tuesday morning at major-hurricane strength, though experts warn that forecasts are subject to change. (Track live updates of the storm with CNN.)
We are preparing to support you on the ground. These are the Datto preparations and resources available to assist you.
The Disaster Response Team (DRT) will deploy to Atlanta, and will make their way to the affected area early next week. The truck is stocked with DNAs, access points, switches, hardware, and safety equipment to assist you and the local community. As we firm up final deployment plans, we will provide you with contact information to reach out to the team on the ground for assistance.
Datto Resources are Available to Help
We have increased support staff and our Code Red Technical Team is standing by ready to assist with critical backups and disaster recovery events. If you’re in need of additional devices to support your clients before or after the storm, please reach out to your account manager.
Support for Your Clients
Do you have a Disaster Recovery Checklist in place? If not, read this blog for best practices on how to prepare one.
Please stay safe by preparing well ahead of time. We will stay in touch with final plans and contact information for the DRT. Please reach out to your Account Manager or Datto Support if you need assistance.
Contact Datto for Help
Datto Support Main Line: 1-833-832-4780, Option 9 for Disaster Recovery
Code Red Direct-to-Tech: 833-328-8637