Can Your BDR Do That?

Can Your BDR Do That?

By Ian O'Brien

How a Diagnostics Firm Lowered Operating Costs by 60% (with a BDR!)

If your backup, disaster recovery (BDR) solution is just there to protect data, it’s not being optimized to its full potential.

In order to sell new or upgraded IT solutions, Managed Service Providers (MSPs) must often be able to articulate the business value of the solution they’re selling.  Sound familiar?  With a business analytics tool, for example, it’s not just the time saved in data management and analysis; it’s the potential for leveraging the analysis for profit.  The same goes for BDR solutions – well, some anyway.

GRIP I.T., a Datto Partner based in Richmond Hill, Ontario recently shared a scenario in which the move of their client’s backup from tape to Datto saved the client significant time and money—all before a DR even happened.

One of GRIP I.T.’s clients, a molecular diagnostics firm, headquartered in Markham, Ontario, had been using a tape-based solution for its mission-critical backup, disaster recovery (BDR) needs.  Their challenge to GRIP I.T. was, “we need a BDR solution that is less complicated, more cost effective and efficient, and with minimal risks.”

A look at the diagnostics firm’s previous set-up will shed light as to why it was so important to migrate to a more robust solution.  They had two tape libraries to perform daily and weekly backups on data, mailboxes and an Oracle database—this set up was much too time consuming.  The runtime for a full daily backup on only their Exchange server was 18 to 22 hours.  Two additional CGDATA databases took up to 38 hours to perform a full weekly backup.  This was not at all practical.

Regarding tape rotations, they had a 4-week tape set rotation for their off-site storage, with tape changes scheduled every Monday, and pick ups / delivery every Wednesday.  Given the mission-critical data, it was not an effective way to ensure secure, redundant off-site data backup.  The likely deterioration of magnetic tapes after a period of time was another potential hazard.

To compound the lengthy backup time and labor-intensive nature of the tape backups, the process was also expensive.  Costs included in-house labor, cost of tape libraries, off-site services, and, of course, downtime.

GRIP I.T. recommended a BDR that would also deliver business continuity.  They recommended Datto SIRIS Business.  The initial results are huge, including: 

  • Backup time nearly eliminated, no longer had the Exchange Server daily runtime of 18-22 hours.
  • Lowered operating costs by 60%.
  • Minimized business risks.

The migration from tape to Datto SIRIS proved to be a win-win for both GRIP I.T. and their client.

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