Business Continuity

Dec 28, 2018

Datto CISO: Four Considerations for 2019

Ryan Weeks

In the coming year, you may plan to grow your business, merge with, acquire or be acquired by another managed service provider (MSP), expand your service offerings, move into or out of a vertical market, or focus on maintenance within your existing customer base.

MSP Sales & Marketing

Dec 26, 2018

How MSPs Can Develop a Sales and Marketing Process

Chris Brunau

Many IT service providers struggle with sales and marketing. In some cases, that’s because they come from a technical background rather than a business one.

Office 365 Backup SaaS Protection

Dec 21, 2018

How to Get Started with Office 365

Chris Brunau

As an MSP, Microsoft Office 365 is a major opportunity to help your clients to streamline their business.

Business Continuity

Dec 20, 2018

A Look at Datto's Advanced Backup Verification

Henry Washburn

Regardless of what type of restore you are running, it’s imperative to ensure that it works, no matter what. Some vendors do a checksum check while others do boot-ability checks.

Business Continuity VAR

Dec 19, 2018

How VARs Can Build an MSP Mindset

Chris Brunau

Delivering managed services is all about being proactive about monitoring the IT environments of a variety of customers.

MSP Sales & Marketing

Dec 14, 2018

How MSPs Can Build Recurring Revenue

Chris Brunau

MSP leaders often spent a good part of their careers working as a VAR and in the systems integration business, where revenue often comes in large but sporadic doses.

Break-Fix

Dec 13, 2018

5 Tips for Moving from Break-Fix to MSP

Chris Brunau

Moving from break-fix to managed services can seem overwhelming at first. However, once you dig in, you’ll find the work is well worth it.

PSA

Dec 11, 2018

Convenient Access to Your PSA from Anywhere

Grace Fitzgerald

Managed Service Providers (MSPs) need the flexibility to manage client demands and get work done while they’re away from their desks.

Ransomware

Dec 10, 2018

A Look at Datto's State of the Channel Ransomware Report 2018

Chris Brunau

We recently surveyed over 2,400 MSPs who serve small-to-mid-sized businesses around the globe about ransomware. We published the key findings in Datto’s annual State of the Channel Ransomware Report.

RMM

Dec 07, 2018

Patch Management: The First Line of Defense Against Cyberthreats

Michael Bienvenue

Cybersecurity has been a topic of discussion among IT professionals for quite some time, but an MSP’s responsibility to maintain secure environments has increased rather dramatically over the past decade as threats have become more commonplace.

MSP Sales & Marketing

Dec 05, 2018

How MSPs Can Warm up Cold Calls

Chris Brunau

There's no sugarcoating cold calls. Most people dread them, but they’re a necessity.

Ransomware

Dec 04, 2018

Ransomware News: DHS Issues SamSam Alert

Chris Brunau

The Department of Homeland Security has issued an alert​ about SamSam ransomware. According to the alert, SamSam is targeting multiple industries, including some with critical infrastructure.