March 08, 2016
4 Business Continuity Planning Essentials: Keep Business Moving
When disaster strikes, it’s imperative that your business continuity and disaster recovery (BCDR) solution covers all bases. BCDR doesn’t end with backup alone. A comprehensive solution will also involve proper communication with employees, external communication with customers and enabling uptime through up-to-date technology.
Many organizations have limited tolerance for downtime. If your employees or customers don’t have access to essential applications and data, there will be a direct impact on productivity and revenue. To better understand the cost of downtime, check out Datto’s RTO calculator.
Downtime is just one factor that can impact your bottom line. There are a broad spectrum of possible considerations depending on the size and type of your organization. However, there are a variety of examples that apply to many businesses.
- Insurance: Insurance is an important factor in your recovery effort. For example, your business has numerous warehouses full of goods awaiting distribution at any given time. The cost to replace goods in the event of a fire or flood could severely impact your ability to continue operations. So, it is obviously essential to select the proper insurance coverage for your needs. Beyond that, it is also critical to document all insurance information including plan numbers/login information, the process for filing claims, etc.
- Training: Every business will need to identify employees critical to the recovery process. This may include executives, department managers and IT staff. Whatever the structure of your business, you will need to define business continuity roles and responsibilities. It is also important to cross train staffers on essential tasks, in case a critical employee is unavailable following the event.
- Facilities: It is critical to evaluate the facility or facilities in which your business operates. Considerations may include fire suppression, generators, uninterruptible power supply systems for critical servers, surge protection and alarm/intercom systems.
- Dependencies: It is important to consider dependencies within and outside your organization. If you’re a manufacturing company, and one of your vendors suffers a flood or fire and production comes to a halt, this could limit access to the raw materials you need, directly impacting your ability to continue operations. Your business continuity plan should offer solutions to mitigate these issues—for example, identifying multiple suppliers or stockpiling large numbers of essential parts.