Powerful RMM Functionality to Increase Service Delivery Efficiency
Datto RMM provides the unique combination of a powerful feature set, scalability, usability and affordability not found in any other RMM solution on the market.
With Datto RMM’s built-in patch management software, you can automate patch policies to save you time by manually updating machines, and keep your clients’ machines secure from the latest threats.
Powerful RMM scripts and automated policies are the power behind Datto RMM, combined with real-time monitoring to understand what’s going on with every device. Administrators have control over when, where, and how automated tasks are performed, taking productivity to the next level.
Service technicians can initiate their choice of remote support options with a single click. Datto RMM is an intuitive tool, built to help MSPs simplify complex work.
Flexible parameters allow MSPs to deliver end point patching that meets the needs of the environment.
Support large and complex networks with essential capabilities such as policy-based patch approvals, local caching and device level compliance reporting.
Leverage scripting to automate frequent tasks. Download hundreds of free scripts available in the ComStore or exchange scripts with other MSPs in the community. MSPs who have established a library of unique scripts will benefit from easily importing their code.
Datto RMM monitors all of your devices in real time - servers, VMs, ESXi, PCs, laptops, network devices - instantly informing you of current issues and flagging potential problems. Powerful auto-response to alerts resolves problems automatically or simplify troubleshooting by providing technicians with useful diagnostic information.
When devices need one-on-one support from a technician, Datto RMM enables your engineers to rapidly and securely connect to any device, regardless of location. Our range of remote support tools enable efficient troubleshooting and assistance without interrupting the end user. Should screen share be required, Datto RMM has its own fast and effective HTML5-based remote control built into the platform, meaning your technicians can access any supported device from any device.
Transform your IT support efficiency with Datto’s PSA-RMM integration. With real-time data being transferred and single-click access between the two systems, your business will reach a new level of automation with dashboards unlike any other system on the market.
MSPs are capable of delivering, either on-demand or scheduled, fully configurable reports. Datto RMM also has a robust API, offering a rich dataset to be analysed beyond the capabilities of the native reports. Native user-configurable dashboards give MSPs the insights they need to quickly take action.
MSPs can build custom integrations by connecting to an Open REST API that is constantly evolving. Datto also works with industry partners to expand the exchange of data across the applications that MSPs depend on most.