[Webinar] What’s New in Autotask PSA: 2019.3 Release Details

30

October 2019

time

1:00 AM - 2:00 AM AEDT

MSP? Tune into this webinar for an introduction of Autotask PSA 2019.3. This release consists of valuable new features and usability enhancements, including updates to the user interface, external quote approval processes, active directory, and the new co-managed user setup.

During this webinar, you will learn:

  • How the Configuration Item user interface increases efficiency when managing configuration items (RMM managed devices such as BCDR devices, software licenses, network devices, and more).
  • Aneasier electronic way for end-clients to respond to quotes they receive from the MSP using the new External Quote Approval. Choose from 3 ways to share quotes: publish manually and request approval, embed a link in an email communication, or through the Client Portal.
  • How the Active Directory (AD) Contact Sync automatically keeps contact information in Autotask PSA up to date from an AD instance. This supports both Azure and LDAP instance of AD.
  • How the new Co-Managed User Setup helps MSPs easily set up co-managed environments. This will help streamline workflow, coordination and communication between you and your clients’ internal IT service management.


Register now to learn more about these major enhancements plus many more usability improvements and integrations updates.

**This webinar will be taking place at 1AM AEDT. We encourage you to request the recording.**

Our Presenters

Emily Portuese

Emily Portuese

Datto

Product Manager, Autotask PSA

Joe Rourke

Joe Rourke

Datto

Director of Product Management, PSA