Director of Service Operations
Charles is a seasoned leader of technical teams and has been instrumental in the financial growth and operational efficiency of several managed service providers. Charles has led teams and consulted for eight technology companies building a more than 20-year career in the industry. He has served as the Chair of the Managed Services Executive Council for CompTIA, the Computing Technology Industry Association. He is a recognized and heavily awarded leader in the technology industry for both his ability to build high-performing IT teams and his deep, sincere sense of responsibility for every customer and individual under his care.